We are committed to providing only the highest quality pieces. Every item goes through thorough quality checks before it is shipped, so you can feel confident in what you receive.

Our gold styles are finished in gold-plated stainless steel, while select pieces may also feature silver-tone finishes, sterling silver, or other materials listed on the product page. We focus on lasting shine, comfortable wear, and a polished everyday feel.

Our lifetime warranty covers any manufacturing defects in materials or workmanship. If your piece develops a defect, we will replace it. Shop with peace of mind.

Yes. Every Elise Lili piece is designed for everyday wear. Our jewelry is waterproof and sweatproof, so you can wear it to the gym, the beach, or the shower without worrying about tarnish or damage.

Yes. Many Elise Lili pieces are designed for everyday wear, including occasional swimming. To help the finish stay looking its best, give your jewelry a quick rinse with fresh water and dry it after time in the ocean or pool.

With the right care, your jewelry can keep its shine beautifully over time. Gentle cleaning, thoughtful storage, and avoiding harsh chemicals will help preserve the finish and keep each piece looking polished.

Our pieces are made for lasting shine and everyday wear. To keep the finish looking its best, avoid bleach, strong chemicals, and abrasive materials, and store your jewelry dry when not in use.

Follow these simple steps to keep your pieces looking their best:

1. Clean with mild soap and warm water. Use a soft toothbrush or cloth to remove any buildup.
2. Rinse thoroughly with fresh water.
3. Pat dry with a soft, lint-free cloth.
4. Use a jewelry polishing cloth or microfiber cloth to buff in circular motions and restore shine.
5. For deeper polishing, apply a small amount of non-abrasive metal polish, then buff off gently.

Orders typically take 1 to 3 business days to process before shipping.

USA: 7 to 12 business days
Europe: 8 to 10 business days
Rest of the world: 8 to 12 business days

Once your order ships, you will receive a tracking number by email.

Yes. We ship worldwide because great jewelry should be accessible to everyone, no matter where you are.

We accept Apple Pay, Google Pay, Shop Pay, Visa, Mastercard, Amex, Discover, and Bancontact.

Yes. You will receive a confirmation email right after your order is placed. It will include your order number, a summary of your items, and your shipping address.

Yes. If you are not completely happy with your order, you can return it within 30 days of receiving it. Items must be in brand new condition and in the original packaging. Please note that the following items are not eligible for return:

Items with visible wear or damage.
Items not in original packaging (including sleeves and tags).
Final sale items (this does not include the use of a discount code or sitewide sales).

Yes, as long as the item meets our return eligibility requirements. Final sale items cannot be returned under any circumstances. All returns and exchanges must be initiated within 30 days of your order arriving.

Reach out to us at info@eliselili.com and our team will take care of you.